Privacy Policy

Applicable law

We are committed to protecting your personal data. The rights set out in this policy reflect your rights under applicable law.

The applicable law for the purposes of this policy is: (a) the Data Protection Act 2018 and the Data Protection and Electronic Communications (EC Directive) Regulations 2013; (b) the General Data Protection Regulation (Regulation (EU) 2016/679) ("GDPR"), to the extent that it no longer applies in the United Kingdom; and (c) to the extent applicable, all laws ratifying or otherwise implementing the GDPR in the United Kingdom, as well as all applicable related or supplementary data protection laws and regulations.

We are aware that some of our customers are international companies based outside England and Wales. In certain circumstances, the local laws of these countries may grant a customer rights in relation to the personal data they provide to us. We believe that the rights set out in this policy also provide you with adequate protection in relation to your personal data. If you have any further questions, please contact our Data Protection Officer by email at support@cootik.com.

Disclaimer

cootik.com collects important customer information to improve and personalize your shopping experience. This information allows us to communicate with our customers about our products, services, and promotions.

The privacy policy described below (the "Privacy Policy") applies to the entire cootik.com website ("the Website," "we," "us," or "our"). Terms such as "you," "your," and similar expressions refer to our customers or individual users of this website. By visiting and using the Website, you accept the practices described in this Privacy Policy.

Data collected

When you place an order, submit your account information, or participate in cootik.com promotions or surveys, our website collects your personal information, such as your name, email address, mailing address, and payment information (credit card numbers and bank accounts). cootik.com uses your online information to process and fulfill your order. In addition, your email address may be collected at various points on the website (including your order) in order to send you any necessary email messages related to your order, such as order and shipping confirmations.

In addition, we collect your order history, product interests, and any other membership data that helps us improve your shopping experience. Analyses such as website usage and traffic patterns also help us improve the design of our website, our products, and our exclusive services. At cootik.com, we understand that we must manage and use customer data responsibly.

Please note: You are not required to submit information on our website. However, without the requested information, you may not be able to access certain features of our website, such as our showroom, placing an order, or registering for other cootik.com membership services.

Additional ways to obtain information

Cookies

When you navigate our website, your preferences are stored through the temporary use of "session cookies." Cookies enable our systems to collect information about your browser and track your navigation behavior on the website. We may also use technologies such as our own cookies to provide you with enhanced online advertising tailored to your interests. Website users can accept or disable cookies at any time via their browser. If you disable cookies, your user experience may be limited.

Website statistics

Web data is collected to monitor user trends on our website. Analytical data such as server accesses, traffic patterns, and page views show us where our visitors come from and how they interact with us online. This type of information does not personally identify specific website users. Like most websites, our website may use web beacons, pixel tags, or other tracking technologies to analyze our users' behavior using non-personally identifiable information. This data may be aggregated with similar data from other users to improve the products, services, and overall website experience of cootik.com.

Disclosure of information to third parties

cootik.com may also share your personal and/or non-personal data, including your name, address, email address, and any transactions you conduct on our website or offline with us, with external advertising partners and their service providers in order to display advertisements tailored to your interests when you visit certain other websites. Our advertising partners anonymize the data we provide.

cootik.com will never rent or sell your email address. We do not share credit card information with third parties, except to process your order and when required by law. If for any reason you access a third-party website linked to our website, you do so at your own risk. We are not responsible for how these third parties collect, use, protect, or share the information you provide.

age requirement

cootik.com is intended for users aged 18 and over. Persons under the age of 18 are not permitted to submit personal data to us.

safety

We employ the highest physical, electronic, and administrative security measures to protect your personal information and credit card details. These security measures help us prevent fraud and unauthorized access and ensure data accuracy. In addition, we make every effort to prevent cootik.com employees and partners from accessing your personal information, thereby ensuring its security.

policy changes

cootik.com may change this privacy policy at its discretion in order to provide our customers with better service. Please check back regularly for any new changes.

Summary

cootik.com takes your privacy seriously. We want our customers to feel confident that their personal and credit card information is secure when they interact with us. We want to offer you not only the best products, but also a secure shopping experience. The personal information we collect on our website helps us better understand our customers' interests and continuously improve our service to them.

If you have any questions or suggestions regarding our data protection standards, please send an email to support@cootik.com.